This Privacy Policy explains what personal information filibet collects from players in the Philippines, how it is used, and the rights you have over your own data. Please read this page carefully before creating an account or using any part of the platform.
1. Registration and Account Data
When you create an account on filibet, we collect the personal information you provide during the registration process, including your full name, mobile number, date of birth, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement, and set up your account correctly. We may also ask for a government-issued ID during the verification process to comply with applicable regulations in the Philippines. All registration data is stored securely and is only accessible to authorised personnel within the platform. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account. Providing accurate information during registration is a condition of using the platform, and accounts found to contain false details may be suspended.
2. Usage and Activity Data
As you use the filibet platform, we automatically collect data about your activity, including the pages you visit, the games you play, the time and duration of your sessions, and the device and browser you use to access the site. This usage data helps us understand how players interact with the platform so we can improve performance, fix technical issues, and personalise your experience where appropriate. We may also collect your IP address and general location data to support fraud prevention and to ensure the platform is being accessed from eligible regions. Activity data is not sold to third parties and is used solely for internal operational and analytical purposes. If you access filibet through a mobile device, we may collect device identifiers to help maintain session security and improve mobile performance. You can review your account activity at any time by logging in and checking your account history.
3. Payment and Transaction Data
When you make a deposit or request a withdrawal, filibet collects transaction-related information including the payment method used, the amount in Philippine pesos (PHP), the date and time of the transaction, and the transaction reference number. Payment data is processed through secure third-party payment providers such as GCash and Maya, and filibet does not store your full payment credentials on its own servers. Transaction records are retained for a period required by applicable financial regulations and are used to resolve disputes, process refunds where applicable, and comply with anti-money laundering obligations. All payment information is handled in accordance with the security standards applicable to the Philippines financial services environment. If you believe there is an error in your transaction history, you should contact our support team through the details provided on the FAQ page as soon as possible. Fraudulent or disputed transactions will be investigated and may result in account suspension pending resolution.
4. How We Use Your Data
The personal data collected by filibet is used for the following purposes: operating and maintaining your account, processing deposits and withdrawals in PHP, verifying your identity and age, providing customer support, detecting and preventing fraud, and complying with legal and regulatory obligations applicable in the Philippines. We may also use your contact details to send you important account-related notifications, such as security alerts, transaction confirmations, or updates to this Privacy Policy. We do not use your personal data for unsolicited marketing communications unless you have explicitly opted in to receive them. Data used for analytics and platform improvement is aggregated and anonymised wherever possible so that individual players cannot be identified. If you have questions about how your specific data is being used, you may submit a request through the support contact details listed on the FAQ page. We review our data use practices regularly to ensure they remain proportionate and compliant with applicable standards.
5. Third-Party Access and Data Sharing
filibet does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share limited personal data with trusted service providers who assist us in operating the platform, including payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their services. All third-party service providers are required to handle your data securely and in accordance with applicable data protection standards. In certain circumstances, we may be required to disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or in response to a valid legal request. We will notify you of any such disclosure where we are legally permitted to do so. We do not share your data with other online gaming platforms or advertising networks without your explicit consent.
6. Your Rights Over Your Personal Data
As a registered player on filibet, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in certain circumstances. You may also request that we restrict the processing of your data or object to specific uses of your information where permitted by applicable law. To exercise any of these rights, please contact our support team using the details available on the FAQ page, and we will respond to your request within a reasonable timeframe. Please note that some data may need to be retained for legal, regulatory, or fraud prevention purposes even after an account is closed. If you wish to close your account entirely, you may submit a closure request through the same support channel, and we will process it in accordance with our account closure procedures. We are committed to handling all data rights requests fairly, transparently, and without undue delay.
Last reviewed: 2025. For questions about this policy, visit the FAQ page or contact our support team directly.
Now that you have read our Privacy Policy, you know exactly how your personal data is handled when you play on filibet. Registration is quick, your information is kept secure, and all transactions are processed in Philippine pesos through trusted local payment channels. If you have any remaining questions about data privacy or account security, the FAQ page has clear answers written for players in the Philippines. You can also log in to an existing account at any time to review your activity and manage your preferences.